Return Policy

If there is a problem with your order, please notify us or simply follow the instructions on your packing slip within 30 DAYS of delivery.

RETURN POLICY:

To return Catalog Products, Buyer must contact Seller within 30 days of receipt to attain a Return Authorization Number. Return authorizations are valid 14 days from issue. All returned Products are subject to inspection and approval by Seller before issuing credit or replacement. Products displaying use, misuse, or other damage will not be accepted. Products must be in original manufacturer’s packaging. Products should be packaged in a separate carton with the return authorization number clearly marked on this shipping carton. Refunds are issued by check for pre-paid merchandise. Credit order refunds are issued to the credit card or Seller’s open account to which the Product was charged.

Substitution Policy for Experimental Optics:

We reserve the right to substitute an optical equivalent element of the same quality grade as long as the diameter and focal length are within 10% of the specifications stated in the catalog. Commercial Grade items will not be substituted.